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Citizen Engagement and Crowdsourcing

2014

A micro-democratic perspective on crowd-work

Karin Hansson

Social media has provided governments with new means to improve efficiency and innovation, by engaging a crowd in the gathering and development of data. These collaborative processes are also described as a way to improve democracy by enabling a more transparent and deliberative democracy where citizens participate more directly in decision processes on different levels. However, the dominant research on the e-democratic field takes a government perspective rather then a citizen perspective. Edemocracy from the perspective of the individual actor, in a global context, is less developed. In this paper I therefore develop a model for a democratic process outside the realm of the nation state, in a performative state where inequality is norm and the state is unclear and fluid. In this process eparticipation means an ICT supported method to get a diversity of opinions and perspectives rather than one single. This micro perspective on democratic participation online might be useful for development of tools for more democratic online crowds.

Meta Information

TypeJournal Article
MethodologyConceptual Framework
ObjectiveLegitimacy, Participation

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