A micro-democratic perspective on crowd-work

Karin Hansson

2014

Type
journal-article
Region
Sector
Category
Citizen Engagement and Crowdsourcing
Methodology
Conceptual Framework
Objective
Legitimacy, Participation

Abstract

Social media has provided governments with new means to improve efficiency and innovation, by engaging a crowd in the gathering and development of data. These collaborative processes are also described as a way to improve democracy by enabling a more transparent and deliberative democracy where citizens participate more directly in decision processes on different levels. However, the dominant research on the e-democratic field takes a government perspective rather then a citizen perspective. Edemocracy from the perspective of the individual actor, in a global context, is less developed. In this paper I therefore develop a model for a democratic process outside the realm of the nation state, in a performative state where inequality is norm and the state is unclear and fluid. In this process eparticipation means an ICT supported method to get a diversity of opinions and perspectives rather than one single. This micro perspective on democratic participation online might be useful for development of tools for more democratic online crowds.